Your Privacy Matters
We protect your data with the same care we use for verification evidence.
Last Updated: August 1, 2025
Our Commitment to Your Privacy
This Privacy Policy describes how PlugZ LLC ("PlugZ", "we", "us", or "our") collects, uses, and protects your personal information when you use our platform, website, or services.
We are committed to protecting your data, ensuring transparency, and complying with international regulations.
Compliance Standards
* Formal certifications (GDPR, CCPA, PCI DSS, SOC 2) are in the process of being obtained. We have implemented all necessary frameworks and controls from the start, but official certifications have not yet been received.
Information We Collect
We collect the following types of information:
Account Information
- Name, email address, phone number
- Username, profile photo
- Date of birth and verification details
Transaction Data
- Product views, offers, bids, purchases, and sales
- Payment confirmations and transaction receipts
Device & Technical Info
- IP address, browser type, operating system
- Device ID, language, geolocation (when authorized)
Social Login
- Discord, Instagram, Apple, Google, or Facebook login data
- Profile data including name, profile photo, email, and public metadata
Behavioural & Analytical Data
- Page visits, scroll behaviour, click heatmaps
- Time spent on products, wishlist interactions, alert settings
- Interaction history with chat, drops, or games (e.g., CoinFlipZ)
How We Use Your Data
We use your information to provide the best PlugZ experience:
Sharing Your Data
We only share data with trusted service providers:
Payments
Shipping
Hosting
Verification
Analytics
Our Promise
We do not sell your personal data to third parties.
We never sell metrics, brand data, or resale insights under any circumstance.
Cookies & Tracking
We use cookies and tracking tools to enhance your experience:
What We Track
Your Control
You can manage cookies in your browser settings and control what data we collect.
Your Rights
Under GDPR, CCPA, and applicable laws, you have these rights:
Access your data
View all data we have about you
Correct inaccurate information
Update or fix your personal data
Request deletion of your data
Permanently remove your information
Export your data (portable format)
Download your data in standard format
Opt-out of marketing communications
Stop receiving promotional emails
Limit or object to automated profiling
Control AI-based suggestions and analysis
Manage All Privacy Settings
Access the complete Privacy & Compliance section in your account settings
Privacy & ComplianceData Retention
We retain your data only as long as necessary:
Retention Purposes
Deletion Policy
If you request deletion, your data will be fully erased within 30 days, unless legally required to retain it longer.
CoinFlipZ Data Retention
Special retention policies for arbitration data:
Extended Retention
Why Permanent Retention?
CoinFlipZ arbitration data is retained for as long as necessary due to the binding nature of confirmed results and legal compliance requirements.
This ensures system integrity, enables dispute resolution, and provides permanent audit trails for legal purposes.
Personal Data
User IDs: Retained according to account lifecycle
IP addresses: Retained for 2 years for security
Technical metadata: Retained for 1 year
Learn More
For complete details about CoinFlipZ data handling, consent processes, and binding results, see our:
CoinFlipZ PolicyChildren's Privacy
18+ Platform
PlugZ is not intended for individuals under 18 years old.
We do not knowingly collect data from children. If we learn that we have collected personal data from someone under 13 without parental consent, we will delete it immediately.
Data Security
We use industry-standard security measures:
AES-256 encryption at rest
Strong encryption at rest
TLS 1.3 for data in transit
Latest secure transmission protocol
Multi-layer firewalls and 24/7 monitoring
Continuous security surveillance
Regular security testing
Regular security audits and compliance
We apply GDPR-level protections to your personal data wherever it is processed, and we use appropriate safeguards such as Standard Contractual Clauses for any cross-border transfers.
International Users
Global Access, EU Data Protection Standards
We apply GDPR-level protections to your personal data wherever it is processed, and we use appropriate safeguards such as Standard Contractual Clauses for any cross-border transfers.
We apply the same privacy protections regardless of your location.
Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify you by email or through a platform notice.
Your continued use of the platform after such changes constitutes your acceptance of the revised policy.
Contact Us
For questions or concerns regarding this Privacy Policy or your data rights:
Thank you for trusting PlugZ
We protect your data with the same care we use for verification evidence.