Return & Refund Policy
Learn about our return policy for the physical-authentication platform, with evidence review and fraud prevention at the centre.
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Policy Overview
At PlugZ, we are committed to evidence review and fairness in all transactions. Because the platform handles verification-reviewed, high-value, and often one-of-a-kind items, all sales are considered final unless specific conditions related to product evidence review are met.
All Sales Are Final
By default, PlugZ does not accept returns or offer refunds for:
Each purchase requires an offer or bid to be confirmed manually, and ample time is provided to review details before finalizing.
Refund Eligibility: Material Item-Evidence Concern
Refunds will only be considered if:
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If you have any questions regarding this policy or need to initiate a claim:
Thank you for helping maintain an evidence-based, accountable marketplace.