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Security built into the platform

Enterprise-Level Protection System

Our security program combines layered access controls, encryption, continuous monitoring, and regular security testing to protect your account and data.

Last updated: July 29, 2026

Zero-Tolerance Security Commitment

We maintain a strict security program with layered controls, automated testing in our build pipeline, and continuous monitoring.

Strong security posture

OWASP Top 10 & Advanced Threat Protection

Controls designed to defend against the most common modern web threats

Broken Access Control

Role-based access control with RS256-signed JWTs, session binding, and privilege-escalation checks

Cryptographic Failures

AES-256-GCM encryption for sensitive data, with secrets and database credentials managed in a hardened vault issuing short-lived credentials

Injection Attacks

Parameterized queries, AST-based injection detection, and Row Level Security

Security Misconfiguration

Automated security testing in our build pipeline and hardened service configuration

Vulnerable Components

Automated SBOM generation, dependency scanning, and DevSecOps pipeline

Server-Side Request Forgery

SSRF protections with network segmentation between services

Encryption

Strong, standards-based encryption in transit and at rest

Data at Rest — AES-256-GCM

AES-256-GCM encryption for sensitive personal, identity, and payment data
Column-level encryption for the most sensitive fields
Secrets and database credentials managed in a hardened vault with short-lived dynamic credentials
Row Level Security (RLS) policies in PostgreSQL
Financial log encryption with a separate key hierarchy

Data in Transit — TLS 1.3

TLS 1.3 with Perfect Forward Secrecy
RS256-signed JWTs with a publicly published JWKS endpoint, HS256 downgrade rejected at the gateway — the current signing key has not been rotated yet
Timing-safe password comparison
Session binding and hijacking prevention
Encrypted WebSocket connections

Security Capabilities

The systems and practices protecting the marketplace

Automated Security Testing

Static analysis, dependency and secret scanning run automatically in our build pipeline

Layered Security Controls

Access control, encryption, network segmentation, and monitoring across the platform

Incident Response

Automated alerting on security events, with session revocation and access controls applied during response

Fail-Closed Compliance Checks

Sanctions and watchlist screening blocks money movement when a check cannot be completed

Continuous Monitoring

Automated metrics, logging, and alerting across the platform

Tamper-Evident Audit Trail

Money-movement events are cryptographically signed into an append-only, tamper-evident audit trail.

Security Compliance Framework

Comprehensive compliance with enterprise security standards

Payment security

Payment Card Industry Data Security Standard - compliance framework (implemented internally)

GDPR Article 32

EU General Data Protection Regulation - Advanced security measures

CCPA data-subject rights

California Consumer Privacy Act - Automated compliance system

DevSecOps Pipeline

Continuous security integration with automated vulnerability management

Threat Detection & Response

Monitoring, alerting, and containment for security incidents

Automated Detection

Anomaly detection in user behavior patterns
Risk scoring and alerting on suspicious activity
Rate limiting and abuse controls
Machine-learning-assisted fraud prevention

Automated Incident Response

Alerting and containment for security incidents
Real-time security incident alerting
Session revocation and forced re-authentication where needed
Post-incident analysis and improvement

Our Security Practices

The controls and safeguards protecting the marketplace

Multi-Layer
Security Controls
Automated
Security Testing in CI
24/7
Real-Time Monitoring
Fail-Closed
Compliance Checks

Security Questions & Answers

Technical details about our security implementation

How do you test your own security?

Static code analysis, dependency scanning, and secret detection run automatically in our build pipeline, and we perform regular internal security reviews. Independent external penetration testing is part of our certification roadmap.

What happens when a security incident is detected?

Security events raise alerts to our monitoring stack. Depending on the event, we revoke sessions, force re-authentication, and apply access restrictions while we investigate.

How do you protect money movement?

Card payments and seller payouts run on Stripe Connect. Funds are held by Stripe, not in a PlugZ bank account; on separate-charge orders the payment settles in PlugZ's Stripe balance before it is transferred to the seller. Sanctions and watchlist screening runs fail-closed, meaning money does not move if a compliance check cannot be completed, and money-movement events are cryptographically signed into an append-only audit trail.

How are my credentials and sessions protected?

Passwords are hashed and compared in constant time, sessions are bound to their context, and access tokens are RS256-signed and published through a JWKS endpoint. The current signing key has not been rotated yet.

What encryption do you use?

TLS 1.3 in transit, and AES-256-GCM for sensitive data at rest, with secrets and database credentials issued as short-lived dynamic credentials from a hardened vault.

Experience enterprise-grade security

Join a marketplace built with layered security controls and continuous monitoring.

"Security controls built into the platform, not bolted on."

Layered Security • Continuous Monitoring