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Escrow Policy

Escrow Protection System

Escrow protection designed to secure your transactions — funds are held until delivery is confirmed.

Escrow
Escrow-Protected
0
No Retention
72h
Confirmation Window

How Escrow Protection Works

Trust system protecting buyers and sellers

Escrow Protection

Your funds are held by our regulated payment provider until delivery confirmation

Layered Security

Industry-standard encryption, continuous monitoring, and a public authenticity record for each registered item

Release After Verification

Funds are released to the seller after the item passes verification and the 72-hour buyer inspection window closes

Transparent Fees

No hidden costs or surprise charges

Dispute Resolution

Fair system to resolve conflicts quickly

Security Controls

Security controls aligned with industry standards*

PlugZ's escrow system is designed to provide strong protection for buyers and sellers in their transactions

Funds are held by our regulated payment provider (Stripe) until the transaction completes; on separate-charge orders the payment settles in PlugZ's Stripe balance before it is transferred to the seller

Each registered item has a public authenticity record — readable at /verify with no account — showing its status and its on-chain commitment reference on the PlugZ chain; transaction data is protected with industry-standard encryption

Transactions are monitored continuously by automated systems.