Membership Terms & Conditions

PlugZ memberships add account capabilities around the physical-object authentication infrastructure. Core authentication remains available without a paid membership.

Buyer-loyalty discounts apply only to buyer transaction fees. They never reduce seller fees, verifier splits or earned seller performance tiers.

POP is a closed-loop platform utility credit. It is earned in PlugZ, spent in PlugZ, not withdrawable to cash, and not sold as an investment or external exchange asset.

If a required service is unavailable, PlugZ will not show a subscription, discount, billing action or reward redemption as completed.

Optional features can depend on account state, KYC/KYB where applicable, connected accounts, service configuration and regional availability.

Paid memberships are monthly subscriptions that renew automatically on the same day each month until cancelled. You are charged at checkout and again on each renewal date.

You can cancel at any time from Settings > Membership, which opens the Stripe billing portal. Cancellation stops all future charges; your plan stays active until the end of the period you already paid for.

Payments already made for the current period are not refunded on cancellation, and PlugZ does not pro-rate partial months. If you were charged in error, contact support and we will review it.

Data handling remains governed by the general PlugZ Terms, Privacy Policy and applicable compliance workflows.